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Features & Specifications

Live vehicle tracking, smart alerts and detailed trip history in one easy-to-use platform, on your computer or your phone.

Live tracking 3-month history Smart alerts Desktop + app
ProTrack GPS tracker device

Why ProTrack

Easy to use. Simple to master.

Designed for everyone, with no technical knowledge needed.

Live vehicle tracking

See your vehicle's location on the map in real time.

3-month trip history

Review past journeys, routes and stops for up to 3 months.

Trip replay

Pick a date and time, press Play and watch the route.

Theft and tamper alerts

Get alerts for speed, movement and power events.

Custom geofences

Set virtual boundaries and get alerts when your vehicle enters or leaves.

Vehicle status

Check speed, ignition and connection status at a glance.

Follow live

Tap Track and the map follows your vehicle as it moves.

Speed alerts

Get notified when your vehicle goes over a speed limit you've set.

Power interrupted alerts

Know if the tracker loses power, which could indicate a fault or tampering.

Engine on / off alerts

See when the ignition is turned on or off.

Desktop and mobile

The same login works at login.protrack.au and in the ProTrack AU app.

More than one vehicle

Search by vehicle name, or see every vehicle and its status in the List tab.

Desktop + app

One login. Two ways to track.

ProTrack desktop monitoring screen showing a vehicle on the map with the status panel on the left

On your computer

Any web browser at login.protrack.au Live map with a status panel on the left History track, alarm details and fence tabs
ProTrack mobile app Monitoring tab with a live map

On your phone

ProTrack AU app for iPhone and Android 9.0+ Monitoring, list, alarms and account tabs Same username and password as the website

ProTrack AU app

Smarter tracking made simple

Download the ProTrack AU app from the App Store or Google Play, or scan the QR code on login.protrack.au.

Download ProTrack AU on the App StoreGet ProTrack AU on Google Play

Live map

Tap your vehicle to see speed, ignition and last update.

Trip history

Tap the clock icon, pick a time range and press Play.

Alarms

See recent alerts for your vehicles in one list.

My account

Account settings, notification preferences and geofences.

Unlimited new car warranty

Nationwide replacement guarantee.

Dealer exclusive

ProTrack is available exclusively through dealers.

Support when you need it

Call 1800 733 809 or email support@protrack.au.

Platform specifications

Technical Overview

Explore ProTrack’s tracking capabilities, access options and alert features. Available functionality may vary by tracker model, firmware versions and account permissions.

01

Tracking & access

Tracking

Vehicle location Live, on the map
Follow mode Track button
Vehicle details Speed, ignition, last update
Speed flags Fast and Overspeed
More than one vehicle Search bar and List tab
Map labels Display device name option

Trip history

History period Up to 3 months
Trip replay Play and slider
Stops Marked with time parked
Mileage statistics Distance and estimated fuel use

Access

Desktop login.protrack.au
Mobile app ProTrack AU, iPhone + Android 9.0+
Login Username or full device IMEI
02

Alerts & support

Alert delivery

App notifications Yes
Available alerts Depend on tracker model
Per-vehicle control Alarm push toggles
Help configuring alerts support@protrack.au

Status legend

Online / Moving Communicating, travelling
Stopped Parked, tracker online
Offline No current signal
Expired Subscription lapsed

Alert types

Speeding Over a limit you set
Left / entered an area Geofence boundary crossed
Engine on / off Ignition turned on or off
Power interrupted Possible fault or tampering
Vehicle went offline Updates stopped
Low battery Internal battery running low
SOS Device SOS button pressed
Vibration alarm Unexpected movement

Coverage & support

Subscription Required, shows Expired if lapsed
Support line 1800 733 809
Warranty claims Have your IMEI ready

The ProTrack Experience

Everything you need, all in the one place

Enjoy seamless access to your vehicle tracking, wherever you are, with the tools and support to stay connected and in control.

Seamless web accessAccess your account anytime at login.protrack.au.
Mobile app accessTrack on the go with the ProTrack AU app for iPhone and Android.
Intelligent alertsReceive notifications to help you stay informed about vehicle activity.
Dedicated customer supportOur team is available on 1800 733 809 to assist when you need help.

Ready to track what matters?

Read the FAQ or contact ProTrack support on 1800 733 809.

ProTrack
Track what matters.
Protect what moves.

Get in touch

support@protrack.au
Support line: 1800 733 809
Customer Care · Mon–Fri, 9am–5pm
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